Privacy Policy

This privacy policy sets out how NiraswaAI uses and protects any information that you give NiraswaAI when you visit our website and/or agree to purchase from us.

NiraswaAI is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

NiraswaAI may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

1. Information We Collect

We may collect the following information:

• Name and contact information including email address
• Account credentials and authentication information
• Payment information (processed securely through our payment partners)
• Resume and professional information you choose to upload
• Audio recordings during interview sessions (with your consent)
• Usage data and analytics to improve our service
• Device information and browser details
• IP address and location data (for security purposes)
• Other information relevant to customer surveys and/or offers

2. How We Use Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To provide AI-powered interview assistance services
• To process payments and manage your account
• To improve our AI models and service quality
• For internal record keeping and customer support
• To send you service-related notifications and updates
• To detect and prevent fraud or unauthorized access
• To comply with legal obligations and regulatory requirements
• To conduct research and analytics to enhance our services
• To send promotional emails about new features, special offers or other information which we think you may find interesting (with your consent)

3. Data Security

• End-to-end encryption for all data transmission
• Secure cloud infrastructure with industry-standard protection
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Data backup and disaster recovery procedures
• Staff training on data protection and privacy practices

4. AI and Machine Learning

• Our AI models process interview audio and text to provide real-time assistance
• Audio recordings may be used to improve our speech recognition accuracy
• Personal data used for AI training is anonymized and aggregated
• You can opt-out of data usage for AI improvement at any time
• We do not share individual interview content with third parties

5. Cookies and Tracking

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.

Types of Cookies We Use:

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Third-Party Services

• We use secure payment processors to handle financial transactions
• Cloud service providers for hosting and data storage
• Analytics services to understand user behavior
• Communication services for customer support
• AI and machine learning services from reputable providers
• All third-party services are bound by strict privacy agreements

7. Data Retention

• We retain personal data only as long as necessary for the purposes outlined in this policy
• Account information is retained while your account is active
• Interview recordings are automatically deleted after 90 days unless you choose to save them
• Payment records are kept for 7 years as required by law
• Analytics data is anonymized and may be retained indefinitely

8. Your Rights

You may choose to control your personal information in the following ways:

9. International Data Transfers

• Your data may be processed in countries outside your residence
• We ensure adequate protection through appropriate safeguards
• All transfers comply with applicable data protection laws
• We use standard contractual clauses approved by regulatory authorities

10. Children's Privacy

11. Marketing Communications

• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so
• You can opt-out of marketing communications at any time
• We may use your information to send you promotional information about our services if you have consented
• Each marketing email includes an unsubscribe option

12. Contact Us

If you believe that any information we are holding about you is incorrect or incomplete, or if you have questions about this privacy policy, please contact us:

We will promptly investigate and correct any information found to be incorrect.